Lost or Stolen Equipment
Lost or Stolen Devices If at any point, a portion or all of the 1:1 equipment is lost or stolen, the student or parent/guardian must immediately report it to the school's designated repair location by filling out the EMUHSD Lost or Stolen Device Form (pdf fillable). Copies of the form can also be provided at the school's designated repair center or within the Student Store. Any devices that are reported stolen are must be accompanied by a copy of the police report in addition to the district's form. All submissions will be processed within 2-3 business days and the student is eligible for a loaner device during this time.
When a device is reported as lost or stolen, the district's Information Services (Technology) Department will remotely turn off all device functionality so the device is unusable as well as enable IP/GPS tracking in an attempt to recover the asset. As stated with the Student Technology agreement form, students as well and parents/guardians are responsible for the replacement of the devices. Any and all fees related to lost or stolen items will be assessed onto the student's ASB account. It is the district administration's discretion to reduce or waive fees based on the circumstances of the individual situation. The district's device repair/replacement fee schedule is provided here. Note: If a lost or stolen device is later recovered, the fine will be refunded/credited back to the student's account.
Lost/Damaged/Extra Power Cord Replacements
Students who have lost their Chromebooks power cord, would like an extra cord, or have a damaged cord can either purchase a new one through the school's Student Store (supply may vary) or they can purchase a replacement online through various web retailers such as Amazon using the provided links below.
Type: USB-C (USB Type C) Chromebook Charger
Power Wattage: Varies, can be within 45-90watts without damaging the device
Chromebook Models: HP G5 (Touch), Dell 3380 devices
Cost: Various options depending upon power wattage, length of cable and design averaging roughly $20-30
Links from Amazon: click here (please ensure the tip of the connector matches the one you need before purchasing)
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