El Monte Union High School District

Answer: Use your district-provided Google account username (e.g. jose.suarez123) and assigned password to access the new Synergy portal  just as students did in the previous student portal. If the username and password is not working or you forgot your password, please contact the school office staff for assistance 

Answer: If you are seeing errors in the system, please understand that this new Synergy Portal is new to staff as well as our students. If you have any problems with what you are seeing in the grade book, students please notify your class teacher directly. If information is out of date for student parent contacts, addresses, phone numbers or emergency contacts, this information will be updated during our annual online registration process beginning in late July. For any additional questions regarding immediate information changes, please contact the school's office staff for support on our Synergy Portals. 

Answer: Parent activation keys are typically provided in Spring to incoming 9th grade students in anticipation of the upcoming year or as a new student is enrolled in the current year. All of our families will be notified by either phone call, text, and/or email regarding this process to obtain system access in order to complete the required annual Back-to-School Registration system.